Manimo Privacy Policy

1. Introduction

Welcome to ManimoAI ("Manimo," "we," "us," or "our"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services (collectively, the "Service").

This policy applies to:

• Workspace Owners/Users: Individuals or entities who create an account, connect integrations, and use our Service to generate updates.
• End-User Subscribers: Individuals who subscribe to receive updates from a workspace powered by ManimoAI.

Please read this Privacy Policy carefully. By using the Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect information that is essential to providing and improving our Service.

a. Information You Provide to Us:

• Account Information: When you register for an account, we collect your name, email address, and password.
• Workspace & Project Configuration: We store the settings you create for your workspaces, projects, and categories, including frequency settings and critical alert keywords.
• Payment Information: When you subscribe to a paid plan, our third-party payment processor, Stripe or any of our other payment providers, will collect your payment card information. We do not store your full payment card details on our servers.
• Subscriber Information: If you are a Workspace Owner, you may provide us with information about your End-User Subscribers, such as their names and email addresses, to send them updates.

b. Information from Connected Third-Party Services:

When you connect a third-party integration (e.g., GitHub, Jira, Linear, Stripe—just to mention a few), you grant us permission to access specific data from those services on your behalf. We only access data within the scope required to provide the Service. This may include:

• Source Code & Project Management Data: Issue details, commit messages, pull request information, project and task updates.
• Financial Data: Summaries of transactions, customer information, and invoice statuses from services like Stripe.
• HR Data: Employee information and HR event data from services like BambooHR.
• Content Data: Drafts and published posts from services like Blogger or Notion.

We securely store authentication credentials (like OAuth tokens) for these services in an encrypted format.

c. Information We Collect Automatically:

Log and Usage Data: We collect standard log information, including your IP address, browser type, operating system, pages visited, and the dates and times of your requests. This helps us secure and improve our Service.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide and Operate the Service: To authenticate you, process your connected data, generate AI-powered summaries and drafts, and deliver updates to your specified destinations and subscribers.
• To Process Transactions: To manage your subscriptions and process payments.
• To Communicate with You: To send you service-related notifications, such as "Draft Ready for Review" alerts, security notices, and updates to our policies.
• To Improve Our Service: To analyze usage patterns, diagnose technical issues, and develop new features.
• For Security and Fraud Prevention: To protect the integrity of our Service and our users.

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following limited circumstances:

• With Third-Party Service Providers: We use trusted third-party vendors to perform services on our behalf, such as cloud hosting (e.g., Railway, AWS), payment processing (Stripe), AI processing (Google Generative AI), and email delivery (Novu). These providers only have access to the information necessary to perform their functions and are contractually obligated to protect it.
• On Behalf of Workspace Owners: We use the Subscriber Information you provide to send updates to your End-User Subscribers as directed by you.
• For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement robust technical and organizational measures to protect your information. This includes:

• Encrypting sensitive data, such as API keys and OAuth tokens, at rest.
• Using secure, industry-standard protocols (TLS) for data in transit.
• Strict data isolation between different workspaces.
• Regularly reviewing our security practices.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with the Service.

Upon account deletion, we will permanently delete your account information and all associated data, including workspace configurations, integrations, and drafts, within a commercially reasonable timeframe. Please note that some data may be retained in our backups for a limited period for legal or security reasons.

7. Your Data Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete your data. To exercise these rights, please contact us at the email address below.

8. Third-Party Integrations

Our Service allows you to connect to third-party applications. This Privacy Policy does not apply to the practices of these third-party services. We encourage you to review their privacy policies before connecting them to ManimoAI.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Effective Date."

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at: support@manimoai.com